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Operational Excellence
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- Resources have identified owners
- Processes and procedures have identified owners
- Operations activities have identified owners responsible for their performance
- Team members know what they are responsible for
- Mechanisms exist to identify responsibility and ownership
- Mechanisms exist to request additions, changes, and exceptions
- Responsibilities between teams are predefined or negotiated
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- Executive Sponsorship
- Team members are empowered to take action when outcomes are at risk
- Escalation is encouraged
- Communications are timely, clear, and actionable
- Experimentation is encouraged
- Team members are encouraged to maintain and grow their skill sets
- Resource teams appropriately
- Diverse opinions are encouraged and sought within and across teams
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- Use version control
- Test and validate changes
- Use configuration management systems
- Use build and deployment management systems
- Perform patch management
- Implement practices to improve code quality
- Share design standards
- Use multiple environments
- Make frequent, small, reversible changes
- Fully automate integration and deployment
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- Have a process for continuous improvement
- Perform post-incident analysis
- Implement feedback loops
- Perform knowledge management
- Define drivers for improvement
- Validate insights
- Perform operations metrics reviews
- Document and share lessons learned
- Allocate time to make improvements
- Perform post-incident analysis
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Security
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- Separate workloads using accounts
- Secure account root user and properties
- Identify and validate control objectives
- Keep up-to-date with security recommendations
- Keep up-to-date with security threats
- Identify and prioritize risks using a threat model
- Automate testing and validation of security controls in pipelines
- Evaluate and implement new security services and features regularly
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- Define access requirements
- Grant least privilege access
- Define permission guardrails for your organization
- Manage access based on life cycle
- Establish emergency access process
- Share resources securely within your organization
- Reduce permissions continuously
- Share resources securely with a third party
- Analyze public and cross-account access
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- Perform regular penetration testing
- Deploy software programmatically
- Regularly assess security properties of the pipelines
- Train for Application Security
- Automate testing throughout the development and release lifecycle
- Manual Code Reviews
- Centralize services for packages and dependencies
- Build a program that embeds security ownership in workload teams
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Reliability
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- Be aware of service quotas and constraints in Cloud Services
- Manage service quotas across accounts and Regions
- Accommodate fixed service quotas and constraints through architecture
- Monitor and manage quotas
- Automate quota management
- Ensure sufficient gap between quotas and usage to accommodate failover
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- Use highly available network connectivity for your workload public endpoints
- Provision Redundant Connectivity Between Private Networks in the Cloud and On-Premises Environments
- Ensure IP subnet allocation accounts for expansion and availability
- Prefer hub-and-spoke topologies over many-to-many mesh
- Enforce non-overlapping private IP address ranges in all private address spaces where they are connected
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- Monitor end-to-end tracing of requests through your system
- Conduct reviews regularly
- Analytics
- Automate responses (Real-time processing and alarming)
- Send notifications (Real-time processing and alarming)
- Define and calculate metrics (Aggregation)
- Monitor End-to-End Tracing of Requests Through Your System
- Define and calculate metrics
- Send notifications
- Automate responses
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- Monitor all components of the workload to detect failures
- Fail over to healthy resources
- Automate healing on all layers
- Rely on the data plane and not the control plane during recovery
- Use static stability to prevent bimodal behavior
- Send notifications when events impact availability
- Architect your product to meet availability targets and uptime service level agreements (SLAs)
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Cost Optimization
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- Establish ownership of cost optimization
- Establish a partnership between finance and technology
- Establish cloud budgets and forecasts
- Implement cost awareness in your organizational processes
- Monitor cost proactively
- Keep up-to-date with new service releases
- Quantify business value from cost optimization
- Report and notify on cost optimization
- Create a cost-aware culture
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- Perform cost analysis for different usage over time
- Analyze all components of this workload
- Perform a thorough analysis of each component
- Select components of this workload to optimize cost in line with organization priorities
- Perform cost analysis for different usage over time
- Select software with cost effective licensing
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Performance
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- Learn about and understand available cloud services and features
- Evaluate how trade-offs impact customers and architecture efficiency
- Use guidance from your cloud provider or an appropriate partner to learn about architecture patterns and best practices
- Factor cost into architectural decisions
- Use policies and reference architectures
- Use benchmarking to drive architectural decisions
- Use a data-driven approach for architectural choices
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- Use purpose-built data store that best support your data access and storage requirements
- Collect and record data store performance metrics
- Evaluate available configuration options for data store
- Implement Strategies to Improve Query Performance in Data Store
- Implement data access patterns that utilize caching
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- Understand how networking impacts performance
- Evaluate available networking features
- Choose appropriate dedicated connectivity or VPN for your workload
- Use load balancing to distribute traffic across multiple resources
- Choose network protocols to improve performance
- Choose your workload's location based on network requirements
- Optimize network configuration based on metrics
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- Establish key performance indicators (KPIs) to measure workload health and performance
- Use monitoring solutions to understand the areas where performance is most critical
- Define a process to improve workload performance
- Review metrics at regular intervals
- Load test your workload
- Use automation to proactively remediate performance-related issues
- Keep your workload and services up-to-date
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Sustainability
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- Scale workload infrastructure dynamically
- Align SLAs with sustainability goals
- Optimize geographic placement of workloads based on their networking requirements
- Stop the creation and maintenance of unused assets
- Optimize team member resources for activities performed
- Implement buffering or throttling to flatten the demand curve
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- Optimize software and architecture for asynchronous and scheduled jobs
- Remove or refactor workload components with low or no use
- Optimize areas of code that consume the most time or resources
- Optimize impact on devices and equipment
- Use software patterns and architectures that best support data access and storage patterns
- Remove unneeded or redundant data
- Use technologies that support data access and storage patterns
- Use policies to manage the lifecycle of your datasets
- Use shared file systems or storage to access common data
- Back up data only when difficult to recreate
- Use elasticity and automation to expand block storage or file system
- Minimize data movement across networks
- Implement a data classification policy
- Remove unneeded or redundant data
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- Articles coming soon
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Implement groups and roles
PostedDecember 20, 2024
UpdatedMarch 21, 2025
ByKevin McCaffrey
Implementing groups and roles is crucial for enforcing governance policies within your cloud environment. This approach enables organizations to maintain control over resources, ensuring that costs are managed while achieving business objectives efficiently. It encourages accountability and oversight, preventing unapproved resource expenditures.
Best Practices
Role-Based Access Control (RBAC)
Environment Segregation
Questions to ask your team
- What processes are in place to ensure that resource creation aligns with cost management policies?
- How are permissions for creating, modifying, and deleting resources assigned and reviewed?
- Do you have separate roles for development, testing, and production environments to minimize unnecessary costs?
- How often do you audit group and role configurations to ensure compliance with your cost optimization policies?
- What tools or mechanisms do you use to monitor and optimize resource usage according to the roles defined?
Who should be doing this?
Cloud Administrator
- Define and implement IAM groups and roles to enforce cost-control policies.
- Monitor resource usage and compliance with established policies.
- Manage permissions associated with various environments (development, test, production).
Cost Governance Officer
- Establish cost governance policies across teams.
- Conduct regular audits of resource usage to ensure adherence to cost optimization strategies.
- Provide training on resource management practices and cost-saving measures.
Development Team Lead
- Ensure that development teams adhere to defined roles and permissions when creating and managing resources.
- Coordinate with administrators to request needed resources while staying within budget constraints.
- Review and optimize resource utilization on an ongoing basis.
Finance Analyst
- Analyze cost reports and usage patterns to identify areas for cost savings.
- Assist in establishing budgets aligned with resource utilization policies.
- Collaborate with other roles to align financial objectives with operational capabilities.
Security Officer
- Review IAM policies to ensure they do not introduce security vulnerabilities while optimizing costs.
- Engage in audits and compliance checks related to resource access and usage.
- Promote awareness of secure resource management practices across teams.
What evidence shows this is happening in your organization?
- Cost Governance Policy Template: A template outlining governance policies for cost management, including guidelines for resource allocation, approval workflows, and roles and responsibilities.
- IAM Role Management Report: A report detailing the implementation of IAM roles aligned with cost management policies, including assigned permissions for development, testing, and production groups.
- Cost Optimization Dashboard: A dashboard that visualizes resource usage and budget adherence, allowing teams to monitor costs in real-time and ensure compliance with governance policies.
- Resource Management Checklist: A checklist to verify compliance with governance policies regarding resource creation, modification, and decommissioning, ensuring that roles are applied correctly.
- Governance Strategy Guide: A guide outlining strategies for implementing cost governance through defined groups and roles, with best practices for maintaining oversight while promoting innovation.
Cloud Services
AWS
- AWS Identity and Access Management (IAM): IAM allows you to create users, groups, and policies to control access to AWS services. This is essential for enforcing governance and ensuring that only authorized users can create or modify resources.
- AWS Organizations: AWS Organizations helps you centrally manage and govern multiple AWS accounts, enabling you to set service control policies to limit what can be done across accounts and ensure cost governance.
- AWS Budgets: AWS Budgets allows you to set cost and usage budgets that alert you if you exceed your thresholds, ensuring you stay aware of spending and can govern usage effectively.
Azure
- Azure Active Directory (AAD): Azure AD provides identity management capabilities that allow you to create roles and control access to Azure resources, ensuring that only authorized users can provision or modify resources.
- Azure Policy: Azure Policy helps you enforce organizational standards and assess compliance at scale, ensuring governance over which resources can be created or modified.
- Azure Cost Management: Azure Cost Management helps you track and optimize your Azure spending and provides insights to help govern costs effectively.
Google Cloud Platform
- Identity and Access Management (IAM): IAM allows you to manage access control by defining who can take what action on specific resources, critical for governance and cost control in GCP.
- Resource Manager: Resource Manager allows you to programmatically manage your GCP resources and set policies to enforce governance on how resources are deployed and managed across the organization.
- Google Cloud Billing: Google Cloud Billing provides insights into your resource usage and costs, allowing you to set budgets and alerts for better cost governance.
Question: How do you govern usage?
Pillar: Cost Optimization (Code: COST)
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