-
Operational Excellence
-
- Resources have identified owners
- Processes and procedures have identified owners
- Operations activities have identified owners responsible for their performance
- Team members know what they are responsible for
- Mechanisms exist to identify responsibility and ownership
- Mechanisms exist to request additions, changes, and exceptions
- Responsibilities between teams are predefined or negotiated
-
- Executive Sponsorship
- Team members are empowered to take action when outcomes are at risk
- Escalation is encouraged
- Communications are timely, clear, and actionable
- Experimentation is encouraged
- Team members are encouraged to maintain and grow their skill sets
- Resource teams appropriately
- Diverse opinions are encouraged and sought within and across teams
-
- Use version control
- Test and validate changes
- Use configuration management systems
- Use build and deployment management systems
- Perform patch management
- Implement practices to improve code quality
- Share design standards
- Use multiple environments
- Make frequent, small, reversible changes
- Fully automate integration and deployment
-
Security
-
- Evaluate and implement new security services and features regularly
- Automate testing and validation of security controls in pipelines
- Identify and prioritize risks using a threat model
- Keep up-to-date with security recommendations
- Keep up-to-date with security threats
- Identify and validate control objectives
- Secure account root user and properties
- Separate workloads using accounts
-
- Analyze public and cross-account access
- Manage access based on life cycle
- Share resources securely with a third party
- Reduce permissions continuously
- Share resources securely within your organization
- Establish emergency access process
- Define permission guardrails for your organization
- Grant least privilege access
- Define access requirements
-
- Build a program that embeds security ownership in workload teams
- Centralize services for packages and dependencies
- Manual code reviews
- Automate testing throughout the development and release lifecycle
- Train for application security
- Regularly assess security properties of the pipelines
- Deploy software programmatically
- Perform regular penetration testing
-
-
Reliability
-
- How do you ensure sufficient gap between quotas and maximum usage to accommodate failover?
- How do you automate quota management?
- How do you monitor and manage service quotas?
- How do you accommodate fixed service quotas and constraints through architecture?
- How do you manage service quotas and constraints across accounts and Regions?
- How do you manage service quotas and constraints?
- How do you build a program that embeds reliability into workload teams?
-
- How do you enforce non-overlapping private IP address ranges in all private address spaces?
- How do you prefer hub-and-spoke topologies over many-to-many mesh?
- How do you ensure IP subnet allocation accounts for expansion and availability?
- How do you provision redundant connectivity between private networks in the cloud and on-premises environments?
- How do you use highly available network connectivity for workload public endpoints?
-
- Monitor end-to-end tracing of requests through your system
- Conduct reviews regularly
- Analytics
- Automate responses (Real-time processing and alarming)
- Send notifications (Real-time processing and alarming)
- Define and calculate metrics (Aggregation)
- Monitor End-to-End Tracing of Requests Through Your System
-
- Monitor all components of the workload to detect failures
- Fail over to healthy resources
- Automate healing on all layers
- Rely on the data plane and not the control plane during recovery
- Use static stability to prevent bimodal behavior
- Send notifications when events impact availability
- Architect your product to meet availability targets and uptime service level agreements (SLAs)
-
-
Cost Optimization
-
- Establish ownership of cost optimization
- Establish a partnership between finance and technology
- Establish cloud budgets and forecasts
- Implement cost awareness in your organizational processes
- Monitor cost proactively
- Keep up-to-date with new service releases
- Quantify business value from cost optimization
- Report and notify on cost optimization
- Create a cost-aware culture
-
- Perform cost analysis for different usage over time
- Analyze all components of this workload
- Perform a thorough analysis of each component
- Select components of this workload to optimize cost in line with organization priorities
- Perform cost analysis for different usage over time
- Select software with cost effective licensing
-
-
Performance
-
- Learn about and understand available cloud services and features
- Evaluate how trade-offs impact customers and architecture efficiency
- Use guidance from your cloud provider or an appropriate partner to learn about architecture patterns and best practices
- Factor cost into architectural decisions
- Use policies and reference architectures
- Use benchmarking to drive architectural decisions
- Use a data-driven approach for architectural choices
-
- Use purpose-built data store that best support your data access and storage requirements
- Collect and record data store performance metrics
- Evaluate available configuration options for data store
- Implement Strategies to Improve Query Performance in Data Store
- Implement data access patterns that utilize caching
-
- Understand how networking impacts performance
- Evaluate available networking features
- Choose appropriate dedicated connectivity or VPN for your workload
- Use load balancing to distribute traffic across multiple resources
- Choose network protocols to improve performance
- Choose your workload's location based on network requirements
- Optimize network configuration based on metrics
-
- Establish key performance indicators (KPIs) to measure workload health and performance
- Use monitoring solutions to understand the areas where performance is most critical
- Define a process to improve workload performance
- Review metrics at regular intervals
- Load test your workload
- Use automation to proactively remediate performance-related issues
- Keep your workload and services up-to-date
-
-
Sustainability
-
- Optimize geographic placement of workloads based on their networking requirements
- Align SLAs with sustainability goals
- Optimize geographic placement of workloads based on their networking requirements
- Stop the creation and maintenance of unused assets
- Optimize team member resources for activities performed
- Implement buffering or throttling to flatten the demand curve
-
- Optimize software and architecture for asynchronous and scheduled jobs
- Remove or refactor workload components with low or no use
- Optimize areas of code that consume the most time or resources
- Optimize impact on devices and equipment
- Use software patterns and architectures that best support data access and storage patterns
- Remove unneeded or redundant data
- Use technologies that support data access and storage patterns
- Use policies to manage the lifecycle of your datasets
- Use shared file systems or storage to access common data
- Back up data only when difficult to recreate
- Use elasticity and automation to expand block storage or file system
- Minimize data movement across networks
-
- Articles coming soon
Use version control
Reducing Defects, Easing Remediation, and Improving Production Flow
Reducing defects, easing remediation, and improving flow into production is critical for maintaining a reliable and high-quality application. Version control plays a vital role in achieving these goals by tracking changes, providing a historical record, and enabling effective collaboration among teams.
Use Version Control for Tracking Changes
Implement version control to track changes in code, configurations, and infrastructure as code (IaC). Version control provides a record of who made changes, when they were made, and what the changes were. This helps ensure accountability and makes it easier to identify when a defect was introduced, allowing for faster remediation.
Facilitate Collaboration and Code Reviews
Use version control to facilitate collaboration among team members and enable code reviews. Code reviews help reduce defects by ensuring that changes are reviewed by peers before they are merged into the main branch. Version control also allows for branching, enabling multiple team members to work on features or fixes in parallel without impacting the production codebase.
Enable Rollbacks for Quick Remediation
Version control allows you to easily revert changes if issues are identified in production. By having a history of changes, teams can quickly roll back to a previous, stable state if a new release introduces unexpected problems. This capability significantly eases remediation and minimizes the impact of defects on end users.
Improve Flow with Continuous Integration
Integrate version control with continuous integration (CI) pipelines to automatically test changes before they are deployed. Automated testing helps identify defects early in the development process, reducing the likelihood of issues reaching production. Version control serves as the trigger for CI processes, ensuring that only tested and approved changes are integrated into the main codebase.
Maintain Version History for Audit and Compliance
Keep a detailed version history of changes for audit and compliance purposes. Version control provides a transparent and searchable record of all changes, allowing for easy auditing and tracing of modifications. This helps ensure that changes are compliant with organizational standards and provides confidence that production code has been properly reviewed and tested.
Supporting Questions
- How is version control used to track changes in code, configurations, and infrastructure?
- How does version control help in reducing defects and easing remediation?
- How is version control integrated with CI/CD to improve flow into production?
Roles and Responsibilities
Developer
Responsibilities:
- Use version control to commit changes and track modifications to code.
- Participate in code reviews to reduce defects and ensure quality before merging changes.
DevOps Engineer
Responsibilities:
- Integrate version control with CI/CD pipelines to automate testing and deployment.
- Manage branching strategies and version history to facilitate collaboration and maintain stability.
Release Manager
Responsibilities:
- Use version history to track releases and manage deployments.
- Roll back to previous versions when defects are identified, ensuring quick remediation and minimal disruption.
Artifacts
- Version Control Strategy Document: A document outlining the branching strategy, naming conventions, and best practices for using version control.
- Code Review Checklist: A checklist used during code reviews to ensure quality standards are met before changes are merged.
- Version History Log: A record of versions and releases, including details of changes made, approval status, and deployment history.
Relevant AWS Tools
Version Control Tools
- AWS CodeCommit: A fully managed version control service that hosts Git repositories and provides version history for tracking changes to code.
- AWS CodeStar: Offers integration with CodeCommit and other AWS services, helping teams manage version control, CI/CD, and collaboration.
CI/CD Tools
- AWS CodePipeline: Automates the build, test, and deployment process, integrating with CodeCommit to trigger pipelines based on changes.
- AWS CodeBuild: Builds and tests changes automatically after they are committed, ensuring that only validated code is deployed to production.
Monitoring and Remediation Tools
- AWS CloudWatch: Monitors production environments for any issues after deployment, providing insights into whether changes introduced defects.
- AWS Systems Manager: Helps manage configuration changes, track versions, and roll back to previous configurations if needed.