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System Health Dashboard Example

PostedNovember 11, 2024
UpdatedNovember 11, 2024
ByKevin McCaffrey

Overview Panel

  • Uptime Status: Visual indicator (green/red/yellow) showing overall system status.
  • Incident Alerts: A list of active incidents or outages, with severity levels and timestamps.
  • System Load Summary: Line graph showing system load trends over the last 24 hours.

Performance Metrics Panel

  • CPU Usage: Real-time graph displaying CPU usage percentage across key services.
  • Memory Utilization: Bar graph showing memory usage for critical components.
  • Request Latency: Heat map indicating average response times over the past 30 minutes.
  • Error Rates: Line chart highlighting error counts per service and error percentage trends.
  • Throughput: Graph showing the number of requests processed per second, updated in real-time.

Resource Utilization Panel

  • Disk Space Usage: Pie chart showing current disk space utilization for primary databases and storage.
  • Network Traffic: Graph depicting inbound and outbound network traffic trends.
  • Instance Count: Display showing the number of running instances and auto-scaling events.

Business Outcomes Panel

  • Revenue Impact: Real-time data showing revenue trends, broken down by product or service.
  • User Engagement: Graph depicting active users and engagement trends.
  • Conversion Rates: Percentage and trend line showing conversion rates over the last week.
  • Customer Satisfaction (CSAT): CSAT score with a trend comparison to previous weeks.

Historical Analysis Panel

  • Past Outages: Timeline view of past outages with details on duration and impact.
  • Performance Trends: Historical view of key metrics over the last month.
  • Recurring Issues: List of frequently occurring issues, with recommendations for mitigation.

Stakeholder-Specific Dashboards

  1. Operations Dashboard
    • System Errors: Detailed error logs and service-specific error rates.
    • Resource Utilization Trends: Week-over-week resource usage comparison.
    • Service Availability: Uptime chart for each service, with detailed insights.
  2. Business Metrics Dashboard
    • Key Business KPIs: Metrics like revenue per transaction, average order value, etc.
    • Impact Analysis: Visual showing how system performance affects business outcomes.
    • User Experience (UX) Insights: Metrics on page load times and customer feedback trends.
  3. Development Dashboard
    • Deployment Success Rates: Line graph showing successful vs. failed deployments.
    • Code Error Metrics: Graph tracking errors introduced per release.
    • System Response Times: Real-time response time tracking for deployed services.

Implementation Tools

  1. Amazon CloudWatch Dashboards: For visualizing system metrics and resource utilization.
  2. AWS QuickSight: For business and operational data visualization.
  3. Amazon OpenSearch Service: To visualize log data and monitor trends.
  4. AWS X-Ray ServiceLens: For integrated traces and performance insights.
  5. Alert Integration: Use Amazon SNS for notifying teams of issues while linking to dashboards for detailed analysis.
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