-
Operational Excellence
-
- Resources have identified owners
- Processes and procedures have identified owners
- Operations activities have identified owners responsible for their performance
- Team members know what they are responsible for
- Mechanisms exist to identify responsibility and ownership
- Mechanisms exist to request additions, changes, and exceptions
- Responsibilities between teams are predefined or negotiated
-
- Executive Sponsorship
- Team members are empowered to take action when outcomes are at risk
- Escalation is encouraged
- Communications are timely, clear, and actionable
- Experimentation is encouraged
- Team members are encouraged to maintain and grow their skill sets
- Resource teams appropriately
- Diverse opinions are encouraged and sought within and across teams
-
- Use version control
- Test and validate changes
- Use configuration management systems
- Use build and deployment management systems
- Perform patch management
- Implement practices to improve code quality
- Share design standards
- Use multiple environments
- Make frequent, small, reversible changes
- Fully automate integration and deployment
-
Security
-
- Evaluate and implement new security services and features regularly
- Automate testing and validation of security controls in pipelines
- Identify and prioritize risks using a threat model
- Keep up-to-date with security recommendations
- Keep up-to-date with security threats
- Identify and validate control objectives
- Secure account root user and properties
- Separate workloads using accounts
-
- Analyze public and cross-account access
- Manage access based on life cycle
- Share resources securely with a third party
- Reduce permissions continuously
- Share resources securely within your organization
- Establish emergency access process
- Define permission guardrails for your organization
- Grant least privilege access
- Define access requirements
-
- Build a program that embeds security ownership in workload teams
- Centralize services for packages and dependencies
- Manual code reviews
- Automate testing throughout the development and release lifecycle
- Train for application security
- Regularly assess security properties of the pipelines
- Deploy software programmatically
- Perform regular penetration testing
-
-
Reliability
-
- How do you ensure sufficient gap between quotas and maximum usage to accommodate failover?
- How do you automate quota management?
- How do you monitor and manage service quotas?
- How do you accommodate fixed service quotas and constraints through architecture?
- How do you manage service quotas and constraints across accounts and Regions?
- How do you manage service quotas and constraints?
- How do you build a program that embeds reliability into workload teams?
-
- How do you enforce non-overlapping private IP address ranges in all private address spaces?
- How do you prefer hub-and-spoke topologies over many-to-many mesh?
- How do you ensure IP subnet allocation accounts for expansion and availability?
- How do you provision redundant connectivity between private networks in the cloud and on-premises environments?
- How do you use highly available network connectivity for workload public endpoints?
-
- Monitor end-to-end tracing of requests through your system
- Conduct reviews regularly
- Analytics
- Automate responses (Real-time processing and alarming)
- Send notifications (Real-time processing and alarming)
- Define and calculate metrics (Aggregation)
- Monitor End-to-End Tracing of Requests Through Your System
-
- Monitor all components of the workload to detect failures
- Fail over to healthy resources
- Automate healing on all layers
- Rely on the data plane and not the control plane during recovery
- Use static stability to prevent bimodal behavior
- Send notifications when events impact availability
- Architect your product to meet availability targets and uptime service level agreements (SLAs)
-
-
Cost Optimization
-
- Establish ownership of cost optimization
- Establish a partnership between finance and technology
- Establish cloud budgets and forecasts
- Implement cost awareness in your organizational processes
- Monitor cost proactively
- Keep up-to-date with new service releases
- Quantify business value from cost optimization
- Report and notify on cost optimization
- Create a cost-aware culture
-
- Perform cost analysis for different usage over time
- Analyze all components of this workload
- Perform a thorough analysis of each component
- Select components of this workload to optimize cost in line with organization priorities
- Perform cost analysis for different usage over time
- Select software with cost effective licensing
-
-
Performance
-
- Learn about and understand available cloud services and features
- Evaluate how trade-offs impact customers and architecture efficiency
- Use guidance from your cloud provider or an appropriate partner to learn about architecture patterns and best practices
- Factor cost into architectural decisions
- Use policies and reference architectures
- Use benchmarking to drive architectural decisions
- Use a data-driven approach for architectural choices
-
- Use purpose-built data store that best support your data access and storage requirements
- Collect and record data store performance metrics
- Evaluate available configuration options for data store
- Implement Strategies to Improve Query Performance in Data Store
- Implement data access patterns that utilize caching
-
- Understand how networking impacts performance
- Evaluate available networking features
- Choose appropriate dedicated connectivity or VPN for your workload
- Use load balancing to distribute traffic across multiple resources
- Choose network protocols to improve performance
- Choose your workload's location based on network requirements
- Optimize network configuration based on metrics
-
- Establish key performance indicators (KPIs) to measure workload health and performance
- Use monitoring solutions to understand the areas where performance is most critical
- Define a process to improve workload performance
- Review metrics at regular intervals
- Load test your workload
- Use automation to proactively remediate performance-related issues
- Keep your workload and services up-to-date
-
-
Sustainability
-
- Optimize geographic placement of workloads based on their networking requirements
- Align SLAs with sustainability goals
- Optimize geographic placement of workloads based on their networking requirements
- Stop the creation and maintenance of unused assets
- Optimize team member resources for activities performed
- Implement buffering or throttling to flatten the demand curve
-
- Optimize software and architecture for asynchronous and scheduled jobs
- Remove or refactor workload components with low or no use
- Optimize areas of code that consume the most time or resources
- Optimize impact on devices and equipment
- Use software patterns and architectures that best support data access and storage patterns
- Remove unneeded or redundant data
- Use technologies that support data access and storage patterns
- Use policies to manage the lifecycle of your datasets
- Use shared file systems or storage to access common data
- Back up data only when difficult to recreate
- Use elasticity and automation to expand block storage or file system
- Minimize data movement across networks
-
- Articles coming soon
Test and validate changes
Testing and Validating Changes for Quality Assurance
Testing and validating changes are crucial for avoiding errors in production and ensuring high-quality deployments. By implementing comprehensive testing throughout the development and deployment process, teams can identify potential issues early, reduce defects, and ensure changes meet quality standards. This involves testing not only application code but also infrastructure, configurations, security controls, and operational procedures.
Comprehensive Testing of All Changes
Ensure that all changes—whether related to application code, infrastructure, configurations, security, or operations—are thoroughly tested. Each change must be validated to avoid introducing errors into production. Comprehensive testing helps ensure the stability and security of your application and workload.
Move Testing “Left” in the Process
Move testing further to the left in the software integration and delivery process, meaning that tests are performed earlier in the development lifecycle. Early testing allows teams to catch defects sooner, making remediation faster and less costly. This “shift-left” approach results in higher-quality artifacts by preventing issues from advancing through the pipeline.
Utilize a Variety of Testing Methods
Use multiple forms of testing to validate changes effectively. This includes:
- Unit Tests: Test individual units of code to validate that they perform as expected.
- Integration Tests: Verify that different components of the system interact as expected.
- Infrastructure Tests: Test infrastructure as code (IaC) to ensure that provisioning and configuration changes are correct.
- Security Testing: Conduct security assessments, such as Static Application Security Testing (SAST) and Software Component Analysis (SCA), to identify vulnerabilities.
- Operational Testing: Test operational procedures to ensure they are effective and efficient.
Automate Testing for Continuous Integration
Integrate automated tests into the continuous integration (CI) pipeline to validate changes as soon as they are made. Automation helps ensure that testing is consistent, repeatable, and performed at each stage of the software delivery process. By automating tests, teams can detect issues quickly and maintain a high quality of releases.
Validate Changes Before Production Deployment
Ensure that changes are validated before they reach production through rigorous testing in a staging or pre-production environment. Running tests in environments that closely mirror production helps identify potential issues that could arise after deployment, thereby reducing the risk of downtime or performance problems.
Supporting Questions
- What types of testing are performed to validate changes before production?
- How is testing integrated into the software delivery lifecycle to identify issues early?
- What automated testing methods are used to validate application, infrastructure, and configuration changes?
Roles and Responsibilities
Developer
Responsibilities:
- Write and execute unit tests for application code changes to validate functionality.
- Ensure that changes are properly tested before submitting them for integration.
QA Engineer
Responsibilities:
- Implement and manage a comprehensive suite of tests, including integration, security, and operational tests.
- Validate changes in staging environments before they reach production, ensuring that all aspects are functioning as intended.
DevOps Engineer
Responsibilities:
- Integrate automated tests into the CI/CD pipeline, ensuring that all changes are tested as early as possible.
- Maintain testing scripts and infrastructure to support automated testing across environments.
Artifacts
- Test Coverage Report: A report outlining the types of tests performed, test coverage percentage, and any identified gaps in coverage.
- Automated Test Scripts: Scripts used for automated testing, including unit, integration, and infrastructure tests.
- Change Validation Checklist: A checklist used to ensure that all types of tests have been performed and passed before deployment to production.
Relevant AWS Tools
Testing and Automation Tools
- AWS CodeBuild: Automates the build and test process, running unit and integration tests to validate changes before they are merged.
- AWS CodePipeline: Integrates with testing tools to automate the testing of changes throughout the CI/CD process, ensuring that all changes are validated before deployment.
Infrastructure and Security Testing Tools
- AWS CloudFormation Guard: Validates infrastructure as code (IaC) configurations against policy standards, ensuring infrastructure changes are correct and compliant.
- Amazon Inspector: Conducts automated security assessments, identifying vulnerabilities in the application and infrastructure.
Operational Testing and Monitoring Tools
- AWS Systems Manager: Automates operational testing of configurations and operational procedures to validate that changes will not negatively impact production.
- Amazon CloudWatch: Monitors the application and environment during testing, providing insights into performance and identifying potential issues.